Steamship Authority online reservations up & running again

Steamship Authority online reservations up & running again


Online reservations for vehicle and fast-ferry travel are back up and running at the Steamship Authority’s website, www.steamshipauthority.com, following a June 2 ransomware attack.

Customers may also call the Mashpee Reservation Office at 508-477-8600 to book travel or do so in person at one of five SSA terminals. The Reservation Office has extended its hours to 7 a.m. to 6 p.m. through Sunday to better assist customers.

HYANNIS 06/03/21 The Steamship Authority freight boat Gay Head steams toward the Hyannis terminal from Nantucket.

All restrictions on the time frame in which customers can book reservations are now lifted, meaning customers can book for any point through Oct. 18, which is the end of the late summer schedule. However, reservation confirmation emails may be intermittent, the company said in a press statement Saturday.

All reservations that were made prior to June 2 are being honored, the company said. Customers who had booked prior to that date do not need to rebook their reservations.



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