Award-winning delivery firm EDS Stoke has reported ‘significant growth’ as a result of the surge in online shopping during the pandemic.
The Stoke-on-Trent company – part of the APC delivery network – has recorded a 40 per cent year-on-year increase in business over the past 12 months.
The firm, which specialises in parcel solutions for small and medium-sized businesses (SME) across all ST and CW postcodes, attributes its recent success to the surge in online shopping – and the strength and resilience of its local customers.
Bosses at EDS say its top 10 customers have achieved average year-on-year growth of 74 per cent, particularly those operating in home improvement, manufacturing and printing industries.
Matt Evans, managing director at EDS Stoke, said: “Despite the challenges faced, we’re very proud to see that so many of our SME customers across the region have managed to thrive in the last year and really proved their resilience and entrepreneurialism.
“All of our staff have worked relentlessly to support this resilience and ensure local businesses always have a local team working closely with them to help their business evolve and grow.
“We know it’s of vital importance that our customers have us at their side at every step of the delivery process, especially with the way they’ve had to adapt and evolve in recent months.
“We very much want to contribute positively to local businesses, putting in the hard work when it comes to the delivery process, so that they are able to concentrate on their own growth and success.”
EDS – which also has a site in Cannock – is a family-run business which employs more than 150 people across its two depots.
The company was recently named Best Courier Delivery Service – West Midlands at the UK Transport Awards.
The accolade follows EDS Stoke being named Depot of the Year (Midlands) as part of APC’s annual performance awards.
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Patrick Farrelly, business development manager at EDS Stoke, said: “Over the last 12 months we’ve gone from strength to strength.
“We’ve seen a big influx in people who traditionally would never look at using a parcel courier to get their products out to people, they’ve been approaching us and seeing how we can benefit their business because they literally had no option other than going into e-commerce and online sales.
“We saw growth across the board – from all of our customers – and we’re just as busy now as we ever have been.”
He added: “From a consumer point of view I think people have realised just how easy it is to do online shopping and even now, when bricks and mortar retail stores have opened up, we are still seeing really good volumes coming through.”